These terms apply to every purchase made on The Real Scent. By placing an order you agree to them.
1. Contact
Email: ilyan.lhou23@gmail.com
2. About our products
The Real Scent sells fragrance decants: small portions of genuine, original perfumes, transferred by hand from authentic retail bottles into our own atomisers and vials. We do not sell copies, clones or imitations.
The Real Scent is an independent business. We are not affiliated with, endorsed by or sponsored by any of the fragrance houses whose perfumes we decant. Brand and product names are used only to describe the original fragrance contained in each decant, and all trademarks remain the property of their owners. Our packaging and atomisers are our own and are not original brand packaging.
3. Orders
An order is accepted once we send you an order confirmation email. We may decline or cancel an order, with a full refund of any payment taken, if an item is unavailable, a price is shown in error, or we suspect fraud.
4. Prices and payment
All prices are shown in pounds sterling (GBP). Payment is taken securely at checkout. Delivery charges are shown at checkout before you pay.
5. Delivery
Delivery options, charges and timings are set out in our Shipping Policy. Orders shipped outside the United Kingdom may be subject to import duties and taxes, which are the responsibility of the customer.
6. Promotions
Discount codes and offers apply only on the terms stated with them, cannot be exchanged for cash and may be withdrawn at any time. Unless stated otherwise, only one discount code can be used per order.
7. Use of fragrances
Fragrances are for external use only. Avoid contact with eyes and broken skin, keep out of reach of children and away from heat and flames. If you have sensitive skin or known allergies, check the ingredients of the original fragrance and patch-test before use. Discontinue use if irritation occurs.
8. Product images and descriptions
Images are for illustration and show the original fragrance. Your decant will arrive in our own atomiser or vial in the size you select. Scent descriptions are our own impressions; fragrance can smell different on each person.
9. Damaged or incorrect items
If your order arrives damaged, leaking or incorrect, contact us within 48 hours of delivery with your order number and a photo, and we will put it right.
10. Liability
Nothing in these terms limits any rights you have as a consumer under UK law. Our liability for any order is limited to the price paid for that order, except where the law does not allow such a limit.
11. Governing law
These terms are governed by the laws of England and Wales.